Ask if you do not know

This morning I went to the division office of Pasay to pass some requirements.
Then the admin officer asked me to get my service record from a person I personally do not know.
So I waited for that person to call me.
I waited for 10 minutes.
Then 30 minutes.
Then one hour.
Still nobody was calling me.
Then I went to the desk officer to ask if the person I was looking for was absent.
I was so frustrated to know that the person I was looking for was just in front of me!
I have wasted my one hour!
But if I did not have the courage to ask, maybe I could have wasted my whole day.
Lesson learned: Ask if you do not know!
There is no harm in asking.